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Service Agreement

Service Agreement

EXPRESS COMFORT CLUB

Express Air team member providing AC service

Heating and cooling systems have a way of breaking down when the weather is at its worst; here on the gulf coast our summers can be brutally hot especially with the high humidity and colder in the winter than most people would imagine.

Regular check-ups will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won’t prevent normal wear and tear.

YOUR INVESTMENT IN OUR SERVICE AGREEMENT INCLUDES:

TWO PERFORMANCE TUNE-UPS PER YEAR

Having your system checked regularly enables us to keep your unit running as efficiently as possible, which saves you money on your utility bill month after month. These regular check-ups also enable us to catch problems such as loose or burnt wires, and refrigerant leaks, before they lead to a larger problem such as motor failure.

7 DAY A WEEK PRIORITY SERVICE, 365 DAYS/YR

When you have an emergency, you can rest assured Express Air Conditioning & Heating Inc…WE WILL BE THERE! Our commitment to program customers means we’ll have a technician to your door within 24 hours of calling our office.

10% OFF REPLACEMENT PARTS

Example of savings: if the cost of a blower motor replacement was $500, you would save $50 on the repair.\

EXTENDED PARTS & LABOR WARRANTY

As an Express Comfort Club member you will receive our extended parts and labor warranty which extends the 90 day guarantee to 2 full years on both the parts and labor!

ENERGY SAVING COIL CLEANING

Dirty coils reduce efficiency and cause your unit to work harder, causing parts to wear out faster, and shorten the life expectancy of your unit. Your unit will cost you more month after month on your utility bill if the coils are not kept clean. Test performed by the EPA explain that as little as 1/10th of a centimeter of dirt or dust on a coil could reduce efficiency by 21%. Since the average homeowner’s heating and cooling bill is $1,500 per year, a 21% loss in efficiency means you could be wasting up to $315 each year.

10% OFF REPAIR LABOR

Our discounted rates save you money with every service call. Our repair trucks are fully stocked so we are able to repair 99% of calls on the first visit.

PREVENTATIVE MAINTENENCE

With regular maintenance you will prevent small problems from becoming big problems and ensure optimal performance of your comfort system. Regular maintenance will:

  • Provide longer lasting equipment
  • Reduce utility bills
  • Reduce repairs
  • Provide a more comfortable indoor environment
  • Protect your investment

WHAT WE DO DURING A COMFORT CLUB TUNE-UP:

PERFORMANCE HEAT PUMP TUNE-UP (FALL/WINTER)

  • Inspect condenser coil
  • Check defrost controls
  • Inspect auxiliary heaters
  • Inspect filtration system
  • Lubricate moving parts as required
  • Inspect for refrigerant leaks
  • Tighten electrical connections
  • Test run capacitor
  • Monitor refrigerant pressure
  • Measure amperage and voltage
  • Verify proper refrigerant charge
  • Meg ohm compressor windings

COMFORT CLUB AIR CONDITIONER TUNE-UP (SUMMER)

  • Inspect condenser coil
  • Inspect evaporator coil if accessible
  • Clean condensate drain
  • Inspect blower motor
  • Inspect filtration system
  • Lubricate moving parts as required
  • Inspect for refrigerant leaks
  • Test condensate pump
  • Tighten electrical connections
  • Test motor run capacitors
  • Measure air temperature differential
  • Monitor refrigerant pressure
  • Measure amperage and voltage
  • Verify proper refrigerant charge

COMFORT CLUB GAS FURNACE TUNE UP (WINTER)

  • Inspect gas piping and valve
  • Verify proper ignition
  • Check and record temperature rise
  • Clean burner assembly
  • Clean flame sensor
  • Safety check all controls for proper operation
  • Check for gas leaks
  • Inspect blower assembly, lubricate and adjust as necessary
  • Test for carbon monoxide
  • Check all electrical connections and circuit boards
  • Check draft inducer assembly for proper operation
  • Check heat exchanger for leaks
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